FAQ
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faq
the most question we had
At Khatoon Organica, we want you to feel confident in every step of your skincare journey. This page answers some of the most common questions about our products, ingredients, shipping, and more. If you don’t see your question below, feel free to contact us — we’re always happy to help!
Yes! All Khatoon Organica products are made with certified organic, plant-based ingredients. We do not use synthetic chemicals, parabens, sulfates, or artificial fragrances.
Absolutely. Our formulations are gentle, non-toxic, and designed with sensitive skin in mind. We recommend doing a patch test before full use, especially if you have specific allergies.
Yes. We never test on animals and are committed to being 100% cruelty-free.
Yes! Our entire range is designed to work together harmoniously. For best results, follow the skincare routine recommended on each product page.
Keep products in a cool, dry place away from direct sunlight. Since we use natural preservatives, it’s best to use them within 6–12 months of opening.
Yes! We ship worldwide. Shipping rates and delivery times vary depending on your location and will be calculated at checkout.
Once your order is shipped, you will receive a tracking number via email or SMS. You can track your package using the link provided.
